By Lydia Ramsey. A day in the life of a business person can be filled with joy and satisfaction or it can be frustrating and stressful. When things go wrong, some people lose control. Holding emotions in check and reacting professionally under fire are not always easy. It is particularly difficult to be nice to people who are not [...]
CCMA policy document on misconduct dismissal arbitrations clears up some confusion
31 March 2013 By Leave a Comment
By Ivan Israelstam. The Commission for Conciliation, Mediation and Arbitration’s (CCMA’s) guidelines on misconduct dismissal arbitrations have been completed and gazetted, and will be effective from January 2012. The stated purpose of these proposed guidelines is to “…promote consistent decision making in arbitrations dealing with dismissals for misconduct.” The guidelines spell out in detail the [...]
Don’t let the “petty charges” drive away business
31 March 2013 By 1 Comment
By Ann Williams. © Most companies’ marketing includes a focus on how to get current or potential customers to spend more money with them. It becomes a problem though when getting the last cent out of a customer starts involving “petty charges” which just become a nuisance and put customers off. Here are some examples [...]
How to get out of trouble when your business is failing
31 March 2013 By 1 Comment
By Ann Williams ©. From hard experience of having had a failed business before, I write about some of the really tough decisions and actions that you may need to make to get back on your feet financially and emotionally again. We look at this from a personal perspective though rather than looking at the [...]
Expertise is a handicap! Five tips to move from ‘expert’ to ‘entrepreneur’
31 March 2013 By Leave a Comment
By Dr Brendan Moloney. In our entrepreneurship classes, I often hear new members rattle on about their expertise. For many experienced professionals, it is hard to realise that their professional status carries less effect in the ‘real world’. They don’t realise that having professional qualifications and degrees does not really position them to be successful in [...]
Five great questions to ask trade show organisers before signing up to be an exhibitor
31 March 2013 By 2 Comments
By Joy Donovan. Potential exhibitors usually ask trade show organisers only two questions before signing a contract to exhibit. Unfortunately, two questions do not gather sufficient information on which to base a sound marketing decision to exhibit. We look at the why these questions really only provide limited insight, and then we look at five [...]
The ABCs of sales doesn’t mean that you have to be aggressive
31 March 2013 By Leave a Comment
By Susan L Kasson. Do you love what you do but hate the idea of selling? Do you think selling means having to beg, plead or even using a high-pressure sales pitch to have someone buy your coaching or consulting services? I understand your fear and stress. Back in the day, the ABCs of sales [...]
Seven ‘FREE offer’ mistakes small business owners make
31 March 2013 By Leave a Comment
By Jessica Swanson. Do you know the most powerful word in the marketingworld? FREE. For the last few decades, the word “free” has sold billions of products and services for small business owners all over the world. Armed with this knowledge, many small business owners have decided to put up something for FREE on their [...]
Work at home and get your freedom
30 March 2013 By Leave a Comment
By Joel Broughton. Anyone who thinks that a work at home career is simply a way to make money instead of going to a regular job is completely missing the point. If you haven’t fully explored or understood the advantages of working from home, you either need to delve into it or go back to [...]
